Subscribe & Save

How the subscription works, and how to change or stop it.

13 answers

How it works

• What is Subscribe & Save? ›
• How does Subscribe & Save work? ›
• When will I be charged for Subscribe & Save? ›
• Can I use a discount code or Refer-a-Friend credit on Subscribe & Save? ›
• Treatment and Subscription Pricing ›

Managing or cancelling your subscription

• What happens if I cancel after payment has been taken? ›
• Why has my subscription been paused? ›
• Can Simple Online Pharmacy cancel my subscription? ›

Choosing and changing doses

• What if I want to stay on the same dose? ›
• What happens if I do not choose my next dose? ›

Assessments, pauses and safety updates

• Do I still need to complete assessments? ›
• What changes do I need to tell you about while using Subscribe & Save? ›
• What should I do if my assessment says “Item not Found”? ›