Ordering, payments & refunds
Placing, changing and paying for an order, and getting money back.
53 answers
Placing an order
- How do I order EpiPens for schools
- Do I have to re-order or is there a subscription?
- Order Update
- Why can’t I add a larger quantity to my basket?
- How to place an order: Step-by-step guide
- What happens if my order is not approved / declined?
- Can I switch from Mounjaro to Wegovy directly?
- How long do I need to wait before starting Wegovy after stopping Mounjaro?
- Can I switch to Wegovy and then back to Mounjaro later?
- Is Wegovy as effective as Mounjaro?
- Can I switch to Wegovy if I experienced side effects on Mounjaro?
- Is Wegovy safe for long-term use after Mounjaro?
- Will switching weightcare medications impact my eligibility for future treatment?
- What options do I have if I can’t afford Mounjaro anymore?
- What happens if Wegovy Pill is not suitable for me?
- When will Wegovy® Pill be available?
- When will Foundayo be available?
- Has Foundayo launched in the UK?
- What medications and treatments do you offer?
- Treatment and Subscription Pricing
- How can I order Cialis or Tadalafil?
- How can I order Finasteride or Propecia?
- How do I order Sildenafil or Viagra?
Stock, brands and purchase limits
- Is there a limit to purchasing
- Why can’t I order multiple quantities or every month?
- I want to request a specific brand, what can I do?
- An item is ’out of stock’, what can I do?
- Medication brand requests
- Why are items out of stock?
- Can I order multiple weight care pens in one order?
- Exceeds purchase limit / Ordering too early message during checkout
- Do you supply Orlistat?
- Do you offer Ozempic?